الشحن

At Mini Minions, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below before placing your order.

1. Delivery Time

Pakistan Orders

  • Orders are typically delivered within 4–7 working days from the date of dispatch.
  • During peak seasons, public holidays, or major sale events, delivery may take up to 7 working days.

International Orders

  • International orders are usually delivered within 8–10 working days, depending on the destination country and customs clearance procedures.

2. Shipping Charges

Pakistan Orders

  • Free Shipping on all orders above Rs. 5,000.
  • A flat shipping fee of Rs. 200 applies to orders below Rs. 5,000.

International Orders

  • A flat shipping fee of PKR 6,000 applies to all international orders.
  • Any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the customer.

3. Order Processing & Dispatch

  • Orders placed before 5:00 PM (Pakistan Standard Time) are dispatched on the same working day.
  • Orders placed after 5:00 PM are dispatched on the next working day.
  • Orders received on Sundays or public holidays will be processed on the next working day.

4. Order Tracking

Once your order has been shipped, a tracking number will be shared via the contact number provided during checkout, allowing you to track your shipment.

5. Delivery Information

  • Orders will be delivered to the shipping address provided during checkout.
  • P.O. Box addresses are not accepted.
  • A signature may be required upon delivery.
  • If the recipient is unavailable, the courier will attempt delivery according to their standard policy before returning the parcel.

6. Delivery Issues

Unanswered Calls

Our courier partners may contact you before delivery. Please ensure your phone is accessible, as unanswered calls may result in delivery delays or failed delivery attempts.

Delivery Status Concerns

If your tracking status appears incorrect or you believe your parcel has been mistakenly marked as delivered or undeliverable, please contact our customer support team immediately. We will coordinate with the courier company to resolve the issue as quickly as possible.

7. Missing or Undelivered Parcels

If you have not received your order within the expected delivery timeframe, please contact us with your order number. Our team will investigate the matter and provide a prompt resolution.

8. Advance Payment

Advance payment may be required for:

  • Deliveries to remote or limited-service areas.
  • Self-collection requests.
  • All international orders.

9. Contact Us

If you have any questions regarding your shipment, please contact us:

Phone / WhatsApp: +92 310 0007217
Email: miniminions.pk@gmail.com

Thank you for choosing Mini Minions. We appreciate your trust and are committed to providing the best shopping experience possible.